Disasters rarely happen during business hours. Whether it’s a server crash at 2:00 AM or a corrupted database on a holiday weekend, you need a partner who is ready to respond immediately. LockerZero provides round-the-clock support staffed by real, certified engineers—not chatbots or call center scripts. We act as your first line of defense, ensuring that expert help is always just a phone call away.
We don’t just wait for you to call us; our support includes active monitoring of your backup environment. We keep a vigilant eye on your Veeam Cloud Connect repositories and backup jobs, identifying potential issues before they turn into critical failures. With LockerZero, you get the peace of mind that comes from knowing a team of specialists is watching your back 24 hours a day, 365 days a year.
There is nothing more frustrating than facing a critical IT emergency and being stuck in a queue, talking to an automated bot, or struggling to communicate with a Tier-1 support agent who is reading from a script. At LockerZero, we have eliminated the barriers between you and the solution. When you reach out to us, you are connected directly with a Veeam-certified engineer who understands your specific infrastructure and has the technical authority to fix the problem immediately. We view ourselves not as an external vendor, but as an extension of your internal IT department—a dedicated resource that is fully invested in your uptime and success, ensuring that no technical hurdle ever slows you down.
Don’t wait for a ransomware attack to find the holes in your defense. LockerZero offers a comprehensive backup assessment to identify vulnerabilities in your workstation and server backups. Contact us today to secure your data with our enterprise-grade Cloud Storage and Recovery services.
